Refund Policy

1. Refund Policy

Customers are entitled to request a refund within 14 days of initial purchase, in accordance with our payment processor's refund policy.

No refunds after the initial period: outside of the 14-day initial purchase window, once a subscription payment has been successfully processed, Crewhir does not offer refunds. This includes but is not limited to:

• Forgetting to cancel your subscription before renewal.
• No longer needing or using the service.
• Changes to your marketing plans or priorities.
• Unsatisfactory experience after payment.
• Duplicate subscriptions purchased by the user.

All payments made to Crewhir outside the initial 14-day window are final, non-refundable, and non-transferable.

By subscribing to Crewhir, you acknowledge and accept that all processed payments are binding and non-refundable.

2. Managing Your Subscription and Avoiding Future Billing

You may cancel your subscription at any time through your account settings to prevent future renewal charges.

Cancellation stops future billing only.

• To avoid being charged for the next billing cycle, you must cancel your subscription before your next renewal date.
• After cancelling, you will continue to have access to your subscription benefits until the end of your current paid period, but no further charges will be made.
• It is the user's sole responsibility to manage and monitor their subscription status and billing cycles.

Crewhir is not responsible for subscription charges resulting from failure to cancel before renewal.

3. Billing Questions and Payment Support

If you believe there is an unauthorised or incorrect charge on your account, contact our support team immediately so we can investigate the transaction details with you.

In rare cases where a technical billing error has occurred (such as duplicate charges caused by a system issue), you may be eligible for a refund review:

• You were charged multiple times for the same subscription within the same billing cycle.
• A billing error caused by Crewhir's system.

If you believe a technical billing error has occurred, contact us within 7 days of the charge at [email protected]. Each request will be reviewed individually, and approved refunds (if any) will be issued to your original payment method.

For billing questions, contact us at [email protected].

4. Policy Agreement

By purchasing or subscribing to Crewhir, you acknowledge and agree to abide by this Refund Policy. This policy is binding once a payment is processed.

We strongly encourage you to consider your purchase carefully and ensure that Crewhir meets your needs before subscribing.

Summary

• Refunds are available within 14 days of initial purchase.
• No refunds for renewals or after the initial 14-day period.
• You can cancel anytime to avoid future billing.
• Crewhir is not responsible for late cancellations.
• Only technical billing errors caused by Crewhir's system are eligible for special review.
• For help, contact us at [email protected].

NETSACH TECH LTD · 3568 Dodge Street, Omaha, NE 68131

Crewhir is a fully automated SaaS platform. We do not provide human-driven or manually delivered services.